shipping & Return
🌐 Shipping & Return Policy
Brand: Damcoola
Customer Support: support@damcoola.com
📦 SHIPPING
- Orders are processed within 1–3 business days after payment is confirmed.
- Estimated delivery time: 7–15 business days depending on your location.
- A tracking number will be provided via email once the order is shipped.
- Please ensure your shipping address is accurate to avoid delays.
- 🔗 Click here to Track Your Order
🔄 RETURN & EXCHANGE
- You may return items within 30 days of receipt if unused and in original packaging.
- For defective or incorrect items, we will cover the full return cost and offer a replacement or full refund.
- For non-defective returns, the buyer is responsible for the return shipping.
- Contact us before returning any item to receive instructions and return address.
- 🔗 Click here to start a return request
💬 CONTACT US
For any questions or concerns, feel free to contact our support team. We’ll respond within 24 hours.
📧 Email：support@damcoola.com
🕒 Working Hours：Mon–Sat 9:00–18:00 (GMT+8)
