shipping & Return

🌐 Shipping & Return Policy

Brand: Damcoola

Customer Support: support@damcoola.com

📦 SHIPPING

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Estimated delivery time: 7–15 business days depending on your location.
  • A tracking number will be provided via email once the order is shipped.
  • Please ensure your shipping address is accurate to avoid delays.
  • 🔗 Click here to Track Your Order

🔄 RETURN & EXCHANGE

  • You may return items within 30 days of receipt if unused and in original packaging.
  • For defective or incorrect items, we will cover the full return cost and offer a replacement or full refund.
  • For non-defective returns, the buyer is responsible for the return shipping.
  • Contact us before returning any item to receive instructions and return address.
  • 🔗 Click here to start a return request

💬 CONTACT US

For any questions or concerns, feel free to contact our support team. We’ll respond within 24 hours.

📧 Email: support@damcoola.com
🕒 Working Hours: Mon–Sat 9:00–18:00 (GMT+8)

🔗 Click here to contact us